Agent 08

Support

Answers email and website questions from your knowledge base, and escalates what it should not answer.

What it displaces

First-line support hours — around $0.62 a resolution against $7.40 handled by a person.

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Often installed alongside

Answers inbound calls around the clock, qualifies the caller, handles the objection, books the appointment.

An answering service or front-desk hours — around $199–299 a month against roughly $45,000 a year.

Answers on your website, qualifies, books, and hands off cleanly when it should.

A chat widget and the staff time behind it — responds in under three seconds.

Responds to every new enquiry inside a minute, on any channel, at any hour.

Nothing — almost nobody actually does this. Odds of qualifying a lead fall 400% after five minutes.

Works the pipeline so no opportunity goes cold through inattention.

Manual chasing — deployments report 30–40% more bookings from the same volume.