Agent 08
Support. One job, done every time.
Answers email and website questions from your knowledge base, and escalates what it should not answer.
Agent 08
Support
Answers email and website questions from your knowledge base, and escalates what it should not answer.
What it displaces
First-line support hours, around $0.62 a resolution against $7.40 handled by a person.
Which ones
Installing all eleven is usually the wrong answer.
Most businesses need three or four, and which three or four is not obvious from the outside. That is what the diagnosis is for.